At Zayleigh Hikes, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.
Information We Collect
We collect the following types of information when you interact with our website:
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Personal Information: This may include your name, address, phone number, email address, and any other information necessary to process your orders.
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Payment Information: As we only offer Cash on Delivery (COD), we do not store sensitive payment information. Payments are made directly upon delivery.
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Usage Data: We may collect non-personally identifiable information such as your IP address, browser type, and the pages you visit on our website to improve our services.
How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders.
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To provide customer support and respond to inquiries.
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To send you updates about your order and related shipping information.
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To improve our website, services, and customer experience.
Opt-Out Instructions
If you no longer wish to receive communications from us, you can opt out at any time. To opt out, follow these steps:
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Email Us: Send a request to [email protected] with the subject “Opt-Out Request”.
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Request Details: In your email, please specify whether you wish to unsubscribe from marketing communications, order updates, or both.
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Processing Time: We will process your request and ensure that you are removed from our communication list within 5 business days.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While we use secure encryption methods for the information we collect, please be aware that no method of transmission over the internet is 100% secure.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at [email protected].